Shop regulations

§1. General Provisions

1. The online store available at sushisklep.pl is operated by Asia deli delikatesy azjatyckie.

2. These Regulations define the rules for using the Online Store, placing orders, delivery, and complaints.

3. A customer may be a natural person with full legal capacity, a legal person, or an organizational unit without legal personality.

§2. Placing Orders

1. Orders can be placed 24 hours a day, 7 days a week.

2. A condition for placing an order is to read and accept these Regulations.

3. After placing an order, the Customer receives a confirmation to the provided e-mail address.

4. The Store reserves the right to refuse to fulfill an order in the event of unavailability of goods.

§3. Prices and Payments

1. All prices given in the Store are gross prices (include VAT) and are expressed in Polish zlotys (PLN).

2. The Store offers the following payment methods:

• credit/debit card payment
• electronic payment (BLIK, online transfer)

3. Order fulfillment takes place after payment is credited.

§4. Delivery

1. Orders are fulfilled within Poland and selected countries of the European Union.

2. The order fulfillment time is from 2 to 5 business days.

3. Delivery costs are provided when placing the order and depend on the selected delivery method.

4. The Store is not responsible for delays resulting from the actions of courier companies.

§5. Complaints

1. The Customer has the right to file a complaint in the event of discovering defects in the goods.

2. Complaints should be submitted electronically to the Store's e-mail address.

3. The Store considers complaints within 14 days from the date of their receipt.

§6. Right of Withdrawal from the Contract

1. The consumer has the right to withdraw from a distance contract without giving any reason within 14 days from the day of receiving the goods.

2. To exercise the right of withdrawal, the Customer should inform the Store of their decision electronically.

3. The return of goods should take place immediately, no later than 14 days from the date of withdrawal from the contract.

4. The costs of returning the goods are borne by the Customer, unless the Store decides otherwise.

§7. Personal Data Protection

1. The administrator of Customers' personal data is Asia deli delikatesy azjatyckie.

2. Personal data are processed in accordance with the Privacy Policy available on the Store's website.

§8. Final Provisions

1. In matters not regulated by these Regulations, the provisions of Polish law shall apply, in particular the Civil Code and the Consumer Rights Act.

2. The Store reserves the right to amend the Regulations. Changes come into effect on the date of their publication on the Store's website.

3. Any disputes arising from the fulfillment of orders will be resolved amicably, and in the absence of an agreement - by the competent common court.